Chigwell Tours is committed to protecting your right to privacy as a user of our online documents. It is our policy to respect the privacy of private communication.
The information you provide to us will be held for Chigwell Tours on servers based in the UK, and, except as explained below, we will not transfer it, or authorise its transfer, outside the UK.
We collect information about our users in order to help us continually improve the products and facilities we offer and so that we can enter into commercial arrangements, including the sale of advertising space. Chigwell Tours will always adhere to the UK Data Protection Legislation.
Other than as stated below, we do not hold or use any information that you provide, or which we collect, outside the European Economic Area (“EEA”), nor do we transfer it to, or share it with, others within or outside the EEA (except when we believe in good faith that the law requires it).
What data do we collect?
We will collect personal data as provided to us during the registration or purchase process, which you agree to supply us as accurate.
We do not monitor your use of the Internet but we do use cookie technology to monitor your use of this website. This information is not stored alongside your personal data and will only be used on an anonymous, aggregated basis. We may hold personal data relating to the documents and forms downloaded in order to maintain and improve the tours and services we offer.
What do we do with it?
We may use personal information about you to build up a profile of your interests and preferences. This information will not be disclosed to third parties, subject to the following: A tour list provided to Tour Managers and Guides.
If you have any queries about the data about you which we collect, hold, or what we do with it, please contact us and we will respond to your queries as soon as possible.
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality. We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so. If you think that any part of our process is not secure please email us at firstname.lastname@example.org
Your legal rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data. Please click on the links below to find out more about these rights:
- Request access to your personal data.
- Request correction of your personal data.
- Request erasure of your personal data.
- Object to processing of your personal data.
- Right to withdraw consent.
If you wish to exercise any of the rights set out above, please see below and fill out our Privacy Data Form.
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.